Explore Elevated Essentials

1. Acceptance of Terms

By accessing and using E-Com Wave Cart, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our platform.

2. Products and Services

We strive to provide accurate product descriptions and images. However, we do not warrant that descriptions are error-free. Colors may vary slightly due to screen settings.

3. Pricing and Payment

All prices are listed in USD and are subject to change without notice. Payment must be made at the time of purchase. We accept cash on delivery.

4. Shipping and Delivery

Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers.

5. Returns and Refunds

Please refer to our Returns and Refunds policy for detailed information about our return process and eligibility.

6. Intellectual Property

All content on this platform, including text, graphics, logos, and images, is the property of Kinetic E-Cart or its content suppliers and is protected by copyright laws.

7. Limitation of Liability

E-Com Wave Cart shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of the USA, without regard to its conflict of law provisions.

1. Information We Collect

We collect information you provide directly, including name, email address, phone number, shipping address, and payment information when you make a purchase or create an account.

2. How We Use Your Information

We use your information to process orders, communicate with you, improve our services, and send promotional emails (with your consent). We do not sell your personal data to third parties.

3. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

4. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

5. Third-Party Services

We may use third-party services for payment processing, analytics, and email delivery. These services have their own privacy policies.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at privacy@ecomwavecart.com.

7. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or a notice on our platform.

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy, you can return most items within 7 days of delivery for a full refund.

Eligibility for Returns

• Item must be unused and in original packaging
• Proof of purchase required (order number or receipt)
• Items marked as "Final Sale" are not eligible for return
• Perishable goods (Food & Beverages) cannot be returned unless defective
• Digital products (SaaS, Gift Cards, Memberships) are non-refundable once activated

How to Initiate a Return

Contact our support team at returns@ecomwavecart.com with your order number and reason for return. We'll provide a prepaid shipping label for eligible returns.

Refund Processing

Once we receive and inspect your return, refunds are processed within 5-7 business days. The refund will be credited to your original payment method.

Exchanges

We don't offer direct exchanges. If you need a different size or color, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, contact us within 48 hours with photos. We'll arrange a replacement or full refund at no additional cost.